LAST Ireland Ltd runs training and support programmes to help the scientific community in Ireland to use research animals in accordance with best international and national practices.
LAST Ireland Ltd is committed to safeguarding the privacy of its users while providing the highest possible quality of service. LAST Ireland is the Data Controller.
We use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and GDPR 2016). We do not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
We may, however, use your personal information to send you promotional offers relating to our service. If you have any requests concerning your personal information or any queries with regard to these practices, please contact us via the email address at the bottom of the page.
We may collect the information you supply to us every time you email us. You may ask us to delete this information at any time.
If you contact us to enquire about our Services, we may collect and use your personal data to facilitate the running of the course, collection of due fees and in communication with the competent authority.
You may opt-out or control how we use your data at any time.
Course participants: by registering with us you consent to the collecting and processing of such information that is required to meet our obligations as a training provider.
We may modify this Privacy Policy, and if we make material changes to it, we will provide notice through email or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may ask us to delete the information we hold about you.
You provide data to us when you contact us about our services. We collect personal data from you when you fill out a registration form, contact us for information, or request assistance with training requirements.
This information includes: name, contact details, host institution or employer, job title, licence details, courses/species for which registered, and details of attainment during courses.
All information will be treated as confidential and will be handled sensitively and securely.
How we use your personal data will depend on which of our services you use. This information can be found in Appendix 1.
For course participants, this information is collected initially via the registration form and from work submitted to us for assessment, and is held and used by us for the purposes of course administration and so that your progress can be monitored and audited.
We may use your information to produce aggregate insights that do not identify you. For example, we may use your data to generate statistics about our users, the type of establishments they are from, which services they use and performance in assessments.
Any reports generated from this data will not identify or allow the identification of individuals.
We may contact you with information about our services. You may control what and how often you receive information from us.
We may contact you through email. Please be aware that you can opt out of receiving messages from us at any time.
We use data (which can include your communications) to investigate, respond to and resolve complaints and customer service issues.
We will only share your personal data when it is necessary for the fulfilment of the services we provide to you.
We may share information with accrediting and awarding bodies where necessary for course administration. Information on who we may share your information with is in Appendix 1.
We do not share personal data with third parties for direct marketing purposes.
We may hold your data in cloud data services within the EU. This data is protected by password access.
We may use others to help us provide our services (e.g. bookkeeping, invoicing, maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
We may need to share your data when we believe it is required by law or to protect your and our rights and security. For example:
We will attempt to notify you about legal demands for personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are excessive, vague or lack proper authority.
We may retain your personal data for as long as is necessary to provide services as requested by you, for the purposes of training course administration, or to comply with our legal obligations, meet regulatory requirements, resolve disputes, maintain security, or prevent fraud and abuse. We may retain de-personalised information after this period or if you have requested that your personal information be deleted.
Details of the duration of data retention can be found in Appendix 1.
You have rights, in relation to the use and disclosure of your personal information:
You can request access to the data we hold about you at any time and you may request that we correct or delete your personal data. If you wish to exercise this right, please contact the Data Controller.
We monitor for and try to prevent security breaches. We implement security safeguards designed to protect your data such as secure cloud storage. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot guarantee the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We may store your data using secure servers which are located outside of Ireland within the EU.
If you have questions or complaints regarding this Policy, please contact us by email:
Email: sec@last-ireland.ie
| Individuals Concerned | Data We Hold | Who We May Share It With | How Long We Hold It For | What We Use It For |
|---|---|---|---|---|
| Course delegates: All Courses | Name, contact details, institution and exam performance | Accrediting body | Data may be kept for 10 years | Course and exam administration, statistical analyses |
| Administrators and persons making course bookings | Client list and email contacts | No one | Until requested to delete it | Marketing |
| Accounts personnel | Name, institution and contact details | Bookkeeper | While contact is employed in this capacity | Processing of invoices |
